The MyRyd Difference: Your Fixed-Price Taxi Service
At MyRyd, we have engineered our online platform and service processes to provide the easiest, most transparent way to book an airport taxi in the UK. We eliminate the stress of estimated fares and hidden costs. Our mission is to offer convenience, safety, and a guaranteed fixed price for every transfer.
Explore the frequently asked questions below, or visit our Booking Guide for a step-by-step walkthrough of the online process.
FAQs: Booking, Pricing, and Service:
Who is MyRyd Airport Taxis?
MyRyd is a premium airport taxi and private chauffeur service specializing in pre-booked, fixed-price transfers to and from all major airports across the United Kingdom. While we started by focusing on London’s key hubs (LHR, LGW, STN, LLA, LCY), our service now covers the entire UK, offering professional, executive-level service without the surge pricing.
How Do I Book a Fixed-Price Airport Taxi?
Booking is simple and takes less than two minutes using our easy-to-use online system:
Enter Details: Visit the homepage and enter your pickup and drop-off locations, along with your travel date and time.
Get Quote: Our system will instantly generate a guaranteed fixed-price quote based on your requirements.
Confirm & Pay: Select your preferred vehicle (Saloon, Executive, MPV, etc.), confirm the booking, and complete the secure payment.
You will receive an instant confirmation email detailing your fixed fare, which includes all airport fees.
Are MyRyd Airport Taxi Prices Fixed and Guaranteed?
Yes, absolutely. This is the core principle of MyRyd. The quote you receive before booking is the final price you pay. This fixed fare includes all mandatory airport access charges, drop-off fees, and VAT. We never use meters or charge extra for traffic delays or unforeseen congestion.
What Payment Methods are Available?
For your convenience, we accept a wide variety of secure online payment options. You can pay using major credit and debit cards, as well as digital wallets like Apple Pay, Google Pay, and PayPal. All payments are processed securely online at the time of booking to guarantee your fixed price.
What Happens If My Flight is Delayed?
We use a professional flight monitoring system that tracks your flight in real-time. If your flight is delayed, we automatically adjust your driver’s dispatch time at no extra charge. We offer a standard 45 minutes of free waiting time from the moment your flight lands (wheels down). Only in rare cases of extreme delays, or if the delay goes significantly beyond the 45-minute free period, would a standard waiting fee apply.
Will the Driver Provide a Child Car Seat?
The safety of your family is our top priority. We are happy to provide certified child car seats or booster seats upon request. When making your online booking, please ensure you specify the request and, ideally, the age of the child in the booking notes so we can ensure the perfect fit and maximum security.
Will My Luggage Fit in the Vehicle?
Our fleet is diverse, ranging from standard Saloon cars to larger MPVs and Minibuses. When you receive your quote, you will see suggestions for the correct vehicle size based on the number of passengers and an estimate of the luggage capacity (e.g., 2 large bags). If you have specific, unusual, or excessive luggage requirements, please select a larger vehicle (MPV or Minibus) or contact us via Live Chat to confirm your selection before booking.
What is Your Cancellation Policy?
We understand plans change. MyRyd offers a highly flexible cancellation policy:
You will receive a 100% full refund if you inform us about the cancellation at least 3 hours before your scheduled pickup time.
Cancellations requested with less than 3 hours’ notice may still be eligible for a partial refund, but this depends on the driver’s current dispatch status. We strongly encourage prompt notification.